Be sure to read some of the most frequently asked questions about our online course. If after reading through these questions, you still cannot find an answer to your question, you can contact our office and speak to one of our customer care representatives who can provide the answer you’re looking for.
1) I just received a ticket for unsafe driving. I’m worried that my rates will go up. Will they?
It varies by state, but in most states taking a DMV-sponsored traffic school which offers lessons in defensive driving and highway safety masks a point on driving records and shall not be disclosed to any person, except a court and shall be used ONLY for statistical purposes.
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2) What do I need to get started?
1.Driver's License #
2.Citation/Case # and/or Court letter
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3) What is the cost of Dummies Traffic School’s defensive driving school course?
The price of our course varies from state to state, please start the sign up process and select your state it will show you the price of the course there or CLICK HERE.
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4) What is the Dummies Traffic School best price guarantee? Which competitive Traffic School / Defensive Driving School prices will you beat and how do I get it?
We will beat any Online Traffic School / Defensive Driving School regular course price with the basic delivery options for the county and court that issued the customers Traffic School / Defensive Driving School. This offer is only valid if customers call Dummies Traffic School before the execution of payment through our website. (The competitive Internet Traffic School / Defensive Driving School must be licensed with the county and courthouse that issued the Traffic School / Defensive Driving School.)
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5) Will you send my Dummies Traffic School / Defensive Driving School certificate to the court for me?
Your certificate will be sent to you via email within a period of 48 hours. Please kindly note that prior to contacting us, we kindly request that you check your spam or junk folder in case the email containing your certificate has been incorrectly filtered.
In most cases yes (e.g. California certificates are sent electronically with in 3 days free of charge) , you can find detailed information on our sign up processes as it is different for each state. This information is provided on page 2 on the sign up process.
[For California Drivers only]
5.1) Instructions for Submitting the Traffic School Completion Certificate in California
Once you've completed and passed your final exam, your uniform certificate of course completion will be issued and mailed to you. In California, you can elect to use CertVerify, and have us send to the court your certificate, although you may incur a small fee. Some insurance companies will offer an insurance discount if you take a driving safety course. Please check with your insurance provider for more information.
We are a multi-state licensed provider of quality, low price, stress-free traffic school courses. Take care of your ticket from the comfort of your home, with a Defensive Driving Improvement / Traffic School course that is fast, easy and affordable. Register now!
[For Texas Drivers only]
5.2) Instructions for Submitting the Traffic School Completion Certificate in Texas
In order to assure prompt delivery and processing of your course completion certificate by court, you must follow these guidelines discussed below very carefully:
You must submit the Certificate of Course Completion and receipt directly to the courthouse. Sadly, the court does not permit traffic schools to submit Course Completion Certificates on behalf our students. This is, of course, designed to eliminate fraud in such cases where the court cannot be given adequate proof that the student seeking processing of his or her certificate actually completed the course, or otherwise is not able to verify his or her identity.
It is also imperative that sign in blue or black ink your Completion Certificate, as an unsigned Certificate of Course Completion will be considered invalid. Be sure to request a physical receipt after submitting the certificate in person. If you chose to send the certificate by certified mail, you will receive a document signifying that the courthouse duly received the document. You are to keep this receipt as proof of timely submission of the certificate, such as in the case that any issues arise.
While this may all seem like an administrative labyrinth and somewhat of a hassle, we strongly recommend working with the court and following each and every one of the steps we’ve outlined above, as this will create a win-win scenario when you can not only maintain a pristine driving record but also take advantage of low insurance premiums as well.
[For Missouri Drivers only]
5.3) Instructions for Submitting the Traffic School Completion Certificate in Missouri
For Missouri Students only: Additional Step for Verifying that You Completed Our Course:
Once you've completed and passed your final exam, your uniform certificate of course completion will be issued and mailed to you.
At the conclusion of our course, you will be prompted to complete a Form 4444. If you have taken our course because it was ordered by a court, you should enter the name of the county court and provide the number of ticket. For students who have taken our course voluntarily, they should list “Fine Collection Center” under “Court Name.” For all students, for all intents and purposes, the court originator number is #MOOSCAFCC. It is also possible, if your prefer, to visit the courthouse. Lastly, make sure that you bring the course completion certificate with you.
Some insurance companies will offer an insurance discount if you take a driving safety course. It is your responsibility to submit the certificate copy to them. Please check with your insurance provider for more information.
[For Florida Drivers only]
5.4) Instructions for Submitting the Traffic School Completion Certificate in Florida
It is the driver's responsibility to present the completion certificate to the clerk's office in the county where the citation was issued. Please consult with the traffic division in the clerk's office in the county where the citation was issued for their exact requirements.
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6) Some States/Counties require identify verification; what are my options and fees?
You can find this information on our sign up processes it is different for every state. This information is provided on page 2 on the sign up process.
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7) Are there any hidden fees that I should know about?
The only additional fee are to customers that received tickets in Counties that require an I.D. check (online I.D. check or notary public). All additional services such as CertVerify service, copy of completion certificate, and rush delivery services are optional. (more on those below)
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8) Do I need to complete the Dummies Traffic School / Defensive Driving School course within a certain amount of time after I sign up?
Yes, customers must complete the Dummies Traffic School course before the due date issued to them in order to receive credit for the course.
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9) Is my Dummies Traffic School / Defensive Driving School completion certificate due on the due date or do I just need to finish the course by that date?
Your Traffic School / Defensive Driving School completion certificate is due on the due date.
If you are faced with less time, you may want to contact the entity that issued the Traffic School / Defensive Driving School (courthouse, insurance company, DMV) and request an extension.
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10) My Traffic School / Defensive Driving School certificate is due today. Can I still take your course?
Yes, you can still take our course although we strongly suggest that you call for an extension from your courthouse. We cannot give you an extension!
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11) How do I get an extension for my Dummies Traffic School / Defensive Driving School?
Call your court. Most courts allow a onetime 30 day extension over the phone.
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12) How long does it take to complete the Dummies Traffic School course?
California: NO TIMERS
Delaware: 3-6 hours
All other states: 6-8 hours
Our course is structured so that you cannot bypass instruction. You must spend a determined time on the page and scroll through all page content before you are allowed to move forward in the course.
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13) I travel a lot. Can I use any computer to access Dummies Traffic School / Defensive Driving School?
Yes, you can use any computer anywhere in the world that can be connected to the internet.
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14) Is it safe to use my credit card over the internet?
Yes. Dummies Traffic School has been verified & secured by GoDaddy a world renowned encryption service. In compliance with California Law, we protect your private information by ensuring we have a secure internet connection, that our backend (which retains your information) is password protected and only accessible to credentialed personnel, and that all files we keep are backed up on a password protected shared drive.
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15) How long does it take for my Dummies Traffic School / Defensive Driving School certificate to get delivered?
Certificate delivery varies from state to state (e.g. In California certificates are sent to the DMV electronically with in 3 days upon course completion free of charge), please start the sign up process, delivery information is provided on page 2 of the customer sign up.
It's the customers responsibility to follow up with the court to insure their ticket has been masked. Customers may also select our CertVerify service and we'll do the follow up for them. (see below)
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16) Will your CertVerify service contact my courthouse to verify they have received and viewed my certificate, so I don't have to?
(CA Only) Yes, we are the first Traffic School / Defensive Driving School to offer this service, for only a $10.00 service fee, we will verify that the court has received and viewed your certificate of completion. Upon verification we will notify you by email.
We strongly recommend this service!
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17) An online traffic school can take up to six hours to complete. I am working, have a family aside from other commitments. Must I complete the Dummies Traffic School / Defensive Driving School course in one sitting?
No, that is what makes our program so popular. You can log in and log out as many times as you want.
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18) What If I get interrupted and cannot finish?
Our system will automatically save your work after every quiz. This enables you to proceed at your own pace.
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19) What is the layout of the Dummies Traffic School / Defensive Driving School course, is it hard?
The course contains 11 short, easy-to-read chapters. Each chapter is followed by a short 5 question multiple choice quiz. When the quiz is passed, you will automatically move on to the next chapter.
Customers must pass the quizzes with a score of at least 70%. All quizzes can be re-taken as many times as necessary free of charge.
We stress the importance of the quizzes because the CA DMV mandate allows customers only 2 tries to pass the final exam. If a passing grade (70%) is not obtained by the 2nd final exam attempt your account will be locked out and you may re-enroll in this or a different traffic violator school course.
In addition, our course has barriers in place to prevent cheating and course material dissemination. These include regularly updating tests and quizzes, putting in technical barriers that disallow copy/pasting of material, and frequently ensuring no external party has published course answer keys.
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20) What if I need help?
Dummies Traffic School is always here to help! You can reach us by e-mail or phone Monday through Friday. We prefer contact by e-mail as this allows us to pull your records and answer your questions without keeping you on hold while we research your file. If you prefer to call, we are standing by, understand that there may be a short delay while we search your records. Please view our contacts page for our contact information.
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21) I received another ticket. How often can I take Dummies Traffic School / Defensive Driving School?
Rules vary by state and county (e.g. in California a person is allowed to mask a ticket once every 18 months). Please call the court where your ticket was assigned if you are not sure.
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22) I already paid the court. Do I have to pay Dummies Traffic School / Defensive Driving School as well?
Each court charges a fee to allow you to attend a Traffic School / Defensive Driving School or home study program, this is a separate fee from our or any other schools fee. All traffic schools including classroom, home study, and internet courses will charge separate additional fees.
If you do not pay the fee to the court they will not accept your certificate of completion from us!
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23) Are you affiliated with the court?
As an independently owned and operated entity, we have no affiliations with the courts or any government agency, and therefore cannot impose liability upon them. The courts and government entities cannot be held liable for any actions of Dummies Traffic School.com.
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